Tuesday, November 29, 2011

Dentrix Imageray Windows 7 Support
*****HARDWARE*******
Imageray i usb - yes
Imageray usb - no
Problem:

Some windows updates/office updates can cause digital forms to stop working With in WinomsCS


Solution:

-Windows XP look for and uninstall update KB973904

-Office 2007 look for and uninstall updates KB2344993, KB225149

-Also seach registry for msword6 and delete

NOTE
- As of 10/27/2011 No know updates to avoid for Office 2010

Tuesday, August 9, 2011

Phishing Scam Email



Here is an example of a Phishing Scam that I received the other day. It’s not a very good one, but good enough to show as an example. Everything about this email should raise a red flag. For Example, look at the sender, momdadheaven@hotmail.com?? I wouldn’t expect an official email from hotmail to come from this sender.  The email address is not the only way tell if it’s real or a scam. 
The body of the email is standard Phishing material “we are doing something new….you could lose something important….we need your info”. Remember,  No-one should be asking for your account info via email,  this should tip you off right away that this may be a scam.
Next, take a look at the font color towards the bottom….Purple? Really? nothing against the scammers personal taste, it just doesn’t seem like something the live team would use if this was real.
Lastly the Free emoticons..  I know Apples stock has passed Microsofts, but they are not paying the bills by adding this to the signatures.
This was a poorly executed phishing email, but beware.  Some look very legit. Just ask your self is the info they want is appropriate? If you’re unsure you can all ways call, just don’t use the number found in the email to be absolutely safe. Be careful when clicking on links in these emails, they can go anywhere.  If you hover your mouse cursor over it, in most cases you can see where it really goes. Google Chrome and IE will show the address down by the bottom left once you mouse over.

Friday, June 24, 2011

Know your Anti-Virus Program

Not only is it good to have an Anti-Virus Program installed on all computers, but it is equally important to be trained on how it works. Many IT companies will make sure you have protection. But will sometimes fall short training their customers how use it.

Today they are many fake programs that will pose as legit Anti-Virus programs. Many times, these frustrating programs will perform a quick scan of your PC and guess what... Infections are inevitable found. Once one of these “rouge Antivirus Programs” is done scanning, you will be giving the option to give your credit card information to remove it. This may sound like an obvious scam but it is very deceptive when you are the one behind the keyboard. This is why it’s imperative for you to "Know your Anti-Virus Program". Ask your self right now, do you even know the name of your Antivirus Software?

You should know the name, the color, and the look of the icon in the system tray. Does it change colors when issues arise? What does it look like if it has not received and update in some time? What does it looks like when it’s running a scan? What does it looks like when it has found a problem? In most cases if you are seeing a "fake" Anti-Virus you are already infected and should contact your IT professional.

These days the probability of a malicious file arriving by email via an attachment is not as likely. The problem is more likely the link inside the email. Messages from friends on Facebook that link you to another site are another common source. If something seem out of character for the sender of an email or Facebook post, than either don't click on the link, or contact them to confirm they sent it. If the email looks like it’s from a big company like Microsoft or your Bank and is asking you to give info or click a link with in the message than beware. That link may be faked, and may take you to a site that is unsafe. A way to confirm if a link is safe is to open another browser window, then type the URL directly into the browser (e.g. www.XYZBanklogin). Be safe out there, it takes a few seconds to infect your machine, and can take hours to fix it.

Tuesday, June 21, 2011

With Orthotrac 11 and greater SQL was introduced making your data in use and backing up just the OMS folder is not enough. You need to make a backup of the SQL data files. This is best done by creating a scheduled task to run the Orthobac.exe found in the OMS folder before your normal nightly backup